Parcel Delivery

e.g. Small household appliances, clothing and games consoles etc.

Parcel delivery of 1 lot from a sale is charged at £9.99 + VAT. If purchasing additional lots from that same sale the delivery charge is an additional £1.99 + VAT for each additional lot.

Example 1:
1 x lot won from Sale 1: £9.99 + VAT delivery charge

Example 2:
2 x lots won from Sale 1: £9.99 + £1.99 = £11.98 + VAT delivery charge

Example 3:
2 x lots won from Sale 1: £9.99 + £1.99 = £11.98 + VAT delivery charge
1 x lot won from Sale 2: £9.99 + VAT delivery charge
Total delivery charge across both invoices = £21.97 + VAT

Example 4:
3 x lots won from Sale 1: £9.99 + £1.99 + £1.99 = £13.97 + VAT delivery charge
1 x lot won from Sale 2: £9.99 + VAT delivery charge
2 x lots won from Sale 3: £9.99 + £1.99 = £11.98 + VAT delivery charge
Total delivery charge across all 3 invoices = £13.97 + £9.99 + £11.98 = £35.94 + VAT delivery charge

Please allow up to 7 working days for your parcel to arrive.

Parcel delivery to Northern Ireland, the Scottish highlands and other UK offshore islands can take up to 8 working days to arrive.

Pallet Delivery

e.g. White goods, household appliances and pallets of items

Delivery cost for the lot is determined on its weight and dimensions. The delivery cost can be found under shipping options when you click to bid on a lot.

Delivery to mainland England and Wales addresses will take approximately 7-10 working days after payment.

Delivery to Northern Ireland, the Scottish highlands and other offshore islands have an additional 50% surcharge supplied and delivery will take 7 – 21 working days after payment.

You don’t need a forklift to receive pallet delivery but you must be present on the day of delivery. Pallets will be delivered to your curb not to your door and your road must allow access for at least a 7.5 tonne truck.

 

Parcel deliveries for invoices over £500 require an adult signature. Please ensure that a person aged 18 or older is present to accept the delivery, as it cannot be left in a safe place.

Large Item Delivery

Delivery cost for the lot is determined on its weight and dimensions. The delivery cost can be found under shipping options when you click to bid on a lot.

Please allow up to 14 working days for delivery to mainland England and Wales after payment.

Delivery to Northern Ireland, the Scottish Highlands and other offshore islands have an additional 50% surcharge supplied and delivery will take 7 – 21 working days after payment.

Please note pallet delivery will be kerbside delivery only. Further to this “room of choice delivery” can’t be guaranteed for any items due to service levels selected and access restrictions at certain locations.

Please note auctions designated with this type of delivery also offer a free click and collect option if delivery is not required. This option is available when paying an invoice.

Delivery FAQs

Do I need a forklift truck to take delivery of a pallet?

No, Our pallet delivery provider uses vehicles with a tail lift. Your pallets will be unloaded by the driver using a pallet truck.

Will my pallet be delivered to my door or into the premises?

No, pallet delivery is curb side only.